Your Information
Privacy Policy
How Ejlrig™ collects, uses, and shares personal information.
This Privacy Policy applies when you visit ejlrig.com, place an order, contact us, or otherwise interact with our store. “We,” “us,” and “our” refer to Ejlrig™ and its operator, Guangzhou Houhua Trading Co., Ltd.
Information We Collect
Depending on how you use our store, we may collect your name, billing and shipping address, email address, phone number, order details, payment status, and messages sent to customer support. When you browse the store, technical information may also be collected, such as your IP address, browser type, device information, and interactions with store pages.
Payments are processed by the providers available at checkout. We do not receive or store full payment card numbers when payment is handled by those providers.
How We Use Information
- To process orders, payments, shipping, returns, and support requests.
- To operate, maintain, and improve our store and shopping experience.
- To communicate with you about orders and service updates.
- To send marketing messages where permitted by your choices and applicable law.
- To help prevent fraud, misuse, or security issues.
- To meet legal obligations and enforce our store terms.
Cookies and Similar Technologies
Our store and service providers may use cookies and similar technologies to support site functions, remember preferences, understand store usage, and improve performance. You can manage cookies through your browser settings. Disabling some cookies may affect store functionality.
How We Share Information
We may share information with service providers that help operate the store, including ecommerce, payment, analytics, customer support, fraud prevention, and shipping providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information for money.
Retention, Security, and Your Choices
We retain information as needed to provide services, maintain transaction records, resolve disputes, and meet legal obligations. We use reasonable safeguards designed to protect information, but no online service can guarantee absolute security.
Depending on your location, you may have rights to request access to, correction of, or deletion of certain information, or to object to or restrict some processing. You may unsubscribe from marketing emails using the link in the message. We may need to verify your identity before responding to a privacy request.
International Processing and Children
Your information may be processed in countries where our store or service providers operate. Our store is intended for a general audience and is not designed for children to use independently. We do not knowingly collect personal information directly from children where prohibited by law.
Policy Updates
We may update this policy to reflect changes to our practices, services, or legal requirements. The revised version will be posted on this page.
Contact
Ejlrig™ · Guangzhou Houhua Trading Co., Ltd.
Owner: Xie Wenfa
Room 402, No. 19 Panci Street, Shipai, Tianhe District, Guangzhou, Guangdong, China
Email: service@ejlrig.com
Phone: +852 3229705
Customer service hours: 8:00 AM – 10:00 PM Daily